Troubleshooting

Start with the area that best matches the problem:

• Sign-in, invitation, password, or MFA problems
• Email, text, or app notification problems
• Missing access, assignments, or schedule conflicts
• Frequently asked questions
• Contact One Hope

When reporting a problem, include what you were trying to do, the page involved, what happened, and the approximate time. Do not send passwords, sign-in codes, authenticator codes, or private member information.