Respond to Serving Requests

A serving request asks you to accept or decline a proposed assignment.

Review a request

Open My Requests. Each request identifies the event, date, team, and position. Open requests appear separately from older request history.

Accept a request

1. Review the event, team, position, date, and time.
2. Select Accept.
3. Confirm that the request moves to an accepted state and appears on My Schedule.

Decline a request

1. Select Decline.
2. Confirm the response.

Declining tells the team leader that the position needs attention. Contact the leader directly if additional context would help.

Direct assignments

A leader may assign a volunteer directly when a response is not required. Direct assignments appear on My Schedule rather than as an open request.